Strategy
Data and workflow improvement
We review reporting, segmentation, procedures, customizations, and staff workflows. Then we implement practical improvements that help your team focus more on the mission.
Services
Tessitura, done right.
Strategy, customization, and ongoing support for arts organizations using Tessitura – tailored to how your team actually works.
Services
Tessitura consulting services.
We help arts teams make Tessitura clearer, faster, and more useful, from strategic planning through technical delivery.
Reporting and Data
Reporting and data
We clean messy Tessitura data, improve the workflows that keep it clean, and build reporting for marketing, box office, advancement, finance, and leadership.
Specific Team Support
Tailored team support
Focused Tessitura help for marketing, advancement, and leadership teams.
Administration
Advanced Tessitura support
We help with Tessitura questions, implementations, and ongoing system management, giving your team experienced administration without adding internal headcount.
How we work with you
Find the right fit.
We offer three engagement models, from targeted project support to a fully embedded remote team. Every engagement starts with a free discovery call.
Project Consulting
Scoped support for short term initiatives, fixed deliverables, and focused technical work.
- Data management strategy
- Custom reporting
- Data driven marketing procedures
- Tessitura customization
- Project manage new website
- v16 upgrade support
Retainer Based Consulting
Monthly support for teams that need regular access to experienced Tessitura help.
- Unlimited support tickets
- Weekly check ins with your team
- Data management, reporting and segmentation
- Donor campaign and ticketing setup
- General Tessitura support
Managed Service Partner
A fully integrated remote team for organizations planning a longer term Tessitura administration partnership.
- Everything included in the other service tiers
- Fully integrated remote team
- Complete Tessitura administration
- A dedicated account executive available from 9 to 5, Monday through Friday
Get in touch
Have a project in mind?
Tell us about your organization and what you're trying to solve.
We support Tessitura organizations nationwide, with on site collaboration available when the work calls for it.
FAQ
A practical alternative for focused Tessitura work.
Kognative is built for arts teams that need experienced Tessitura help without a heavy enterprise consulting process.
What sets Kognative apart from other Tessitura consulting options?
Tessitura is our bread and butter. It is the only CRM platform we work with. Our consultants are experienced in the arts, so we understand how these teams operate and what works well. Once we identify a problem, we can actually fix it, not just tell you where to improve.
How quickly can we get help?
Every engagement starts with a free discovery conversation. Focused projects can often be scoped quickly when your team can identify the report, workflow, integration, data pull, or CRM issue that needs attention.
Does Kognative cost as much as Tessitura Extended Services?
No. Kognative is typically more than $100 per hour less than Tessitura Extended Services, with flexible project consulting, monthly support, and managed service options scoped to the work.
What kinds of work are a good fit?
Good fits include SSRS reporting, patron and donor data cleanup, segmentation workflows, v16 support, integrations, data pulls, troubleshooting, documentation, and ongoing CRM administration.